Elevated error rates affecting up to half of our customers

Incident Report for FMX System

Resolved

This incident has been resolved.

Posted Sep 04, 2026 - 14:18 EDT

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2026 - 13:58 EDT

The issue has been identified and a fix is being implemented.

Posted Sep 04, 2026 - 13:50 EDT

This incident affected: Web App, API, Email, Reporting Dashboards, Mapping, and Mobile.